This Privacy Policy describes how Shraddha Agency we collects, uses, and discloses your personal information when you visit, make a purchase from, or otherwise interact with our e-commerce website at https://shraddhaagencies.com
1. Information We Collect
When you visit our Site, make a purchase, or contact us, we may collect the following personal information:
- Contact Information: Your name, email address, phone number, and shipping/billing address.
- Order Information: Details of the products you purchase, transaction history, and payment information (e.g., credit/debit card numbers, bank account details).
- Account Information: If you create an account, we collect your username and password.
- Communication Data: Records of your correspondence with us, such as emails, chat messages, or phone calls.
- Usage and Technical Data: Information about how you access and use the Site, including your IP address, browser type, device type, operating system, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process and Fulfill Orders: We use your personal information to process your payments, ship your products, and provide order confirmations and updates.
- To Provide Customer Support: We use your information to respond to your inquiries, address complaints, and provide assistance with your orders.
- To Manage Your Account: If you have an account with us, we use your information to manage your profile, track your order history, and provide you with a personalized experience.
- To Market Our Products: With your consent, we may use your contact information to send you promotional emails, newsletters, and special offers. You can unsubscribe from these communications at any time.
- To Improve Our Services: We analyze usage data to understand how our customers use our Site, identify trends, and improve our website, products, and services.
- For Security and Fraud Prevention: We use your information to protect against fraudulent transactions and to ensure the security of our Site.
- To Comply with Legal Obligations: We may use and disclose your information as required by law, such as for tax or accounting purposes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. We may share your information with the following trusted third-party service providers to help us run our business:
- Payment Processors: We use secure third-party payment gateways to process your payments. We do not store your full payment card details on our servers.
- Shipping and Logistics Partners: We share your shipping address and contact information with our delivery partners to ensure your order reaches you.
- IT and Website Services: We may use third-party services for website hosting, data storage, and analytics.
4. Data Security
We are committed to protecting your personal information. We use a variety of security measures, including encryption and secure servers, to protect the data we collect. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
You have the right to access, update, or request the deletion of your personal information. You can do this by logging into your account or by contacting us directly. You also have the right to object to the processing of your data for marketing purposes.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new effective date.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or phone at:
- Email: Shradha.agency@gmail.com
- Phone:
- Address: Shraddha Agency, Behind Bus Stand, Dr. Babasaheb Ambedkar Chowk, Murud, Tq. Latur, Maharashtra